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Pricing and billing

Arceus uses fixed, per-review pricing. You know the cost before the work begins.

How pricing works

Each review cycle has a fixed price set by your reviewer during the estimate step. You see the price on the contract page (or in the Slack estimate carousel) and approve it before billable work starts. There are no hourly rates, no surprise line items, and no scope creep on a running meter.

Pricing reflects contract type, length, and complexity. A standard NDA and a fifty-page MSA carry different estimates because the work is different. Your reviewer quotes each engagement individually so the price matches the actual scope.

What is a review cycle

A review cycle is one round of work on a contract. It starts when you approve an estimate and ends when your reviewer submits the review to you. Each round of negotiation (initial review, counterparty response, revised review) is a separate cycle with its own estimate.

When you are charged

Arceus bills monthly for completed review cycles. On the first of each month, your card on file is charged for all billable cycles completed in the prior calendar month.

You receive a receipt email summarizing cycle count, waived cycles, line items, and total charged.

The SLA guarantee and billing

Every review carries a guaranteed turnaround window measured in business hours. If Arceus misses that window, the review cycle is free. The charge is waived automatically. Your receipt shows waived cycles alongside billable ones.

We earn when we deliver on time. We absorb the cost when we do not.

Payment method

Card on file is collected through a card-setup link your account team emails you. Complete setup in your browser when you receive the link. The Billing tab shows invoices and your contract billing history. It does not host a card form.

A card on file is required for ongoing platform billing. Review work can proceed while you complete card setup. Your account team may follow up if a card is missing.

Billing tab

The Billing tab has two views:

ViewWhat it shows
Invoices (default)Monthly invoice rollups when your serving firm attached a pay link. Open a row for contracts covered and Pay invoice
ContractsRead-only ledger of your contracts and billing status (Unbilled, Awaiting invoice, Invoiced)

Click a row to open a detail drawer. Invoice emails may include a link that opens the matching invoice in the portal.

Pay links on invoices come from your monthly invoice, not from individual review deliveries.

Metrics

Open Metrics in the sidebar to see trends across all your reviews:

  • Average Review Time, Time to Close, Average Cost per Review, Total Spend (top KPIs)
  • Reviews by month and by contract type
  • Spend and speed charts by month and type

This is a summary view for your whole account. To track one deal, use the Dashboard and open that contract.

Recurring review desk

Customers who use Arceus consistently often move into a recurring review desk relationship at a monthly rate that scales with contract volume. Your account team discusses this after your pilot engagements demonstrate fit.

Questions about a charge

Contact your Arceus account team or reply to your monthly receipt email. Every charge reconciles to specific review cycles visible under Billing, Contracts view.

Failed payments

If a monthly charge fails, Arceus retries automatically. After retries are exhausted, new review cycles may be paused until payment succeeds. Completed but unpaid cycles remain owed and collect on the next successful charge.